Electronic Prescriptions
With MyCareClix, you can set up your free account and have a visit with trusted providers 24/7. During your visit, your provider may recommend an online prescription. If this is the case, you may have questions and below we’ve highlighted frequently asked questions about your online prescription. Before your visit even starts, make sure to tell your telehealth provider about any existing prescriptions or over the counter medications you are taking. Some medications do not react well with others, so it’s important to be honest and open with your provider to avoid complications.
If necessary, prescriptions are now available to patients nationwide. With telemedicine services in all 50 states, you can have a visit and receive a potential prescription anywhere across the country. However. there are many medications that cannot be prescribed online, including controlled substances. If you are having a telephonic or phone-only visit, stricter regulations will apply. In certain states, you may have to have a video visit to get prescribed.
If you have questions about your prescriptions, please reach out to our support team at [email protected] or call 1877-4CALLMD We have highly trained health service specialists standing by to take your call, 24/7.
Frequently Asked Questions
- Prescriptions FAQ
- Setup FAQ
- Patient FAQ
Prescriptions FAQ
- Adderall
- Alprazolam
- Ambien
- Ativan
- Carfentanil
- Clonazepam
- Cocaine
- Codeine
- Codoxyn
- Concerta
- Demerol
- Diazepam
- Dilaudid
- Fentanyl
- Fioricet
- Focalin
- Gabapentin
- Hydrocet
- Hydrocodone
- Klonopin
- Lorazepam
- Lunesta
- Methadone
- Methamphetamine
- Morphine
- Naloxone, Narcan
- Nubain
- Opium
- Opium Tincture
- Oxycodone
- OxyContin
- Percocet
- Pseudoephedrine / Ephedrine
- Restoril
- Ritalin
- Soma
- Sonata
- Temazepam
- Testosterone
- Tramadol
- Valium
- Vicodin
- Vyvanse
- Xanax
Prescribing is at the sole discretion of your physician. Oftentimes, someone will receive a prescription, but that medication will be available in multiple forms. If your insurance does not cover your provider's medication, you may be issued a different medication for the same purpose covered by insurance.
If you have questions about your prescription, please reach out to our 24/7 support line at 1-877-4CALLMD or email us at [email protected]. Remember that you can also review the notes section from your visit in your account on MyCareClix.
- Arkansas
- Colorado
- District of Columbia
- Hawaii
- Illinois
- Kansas
- Maryland
- Michigan
- Minnesota
- Montana
- Nevada
- New York
- North Dakota
- Pennsylvania
- South Dakota
- Tennessee
- Texas
- Utah
- Washington
- Wisconsin
- Wyoming
- Alabama
- Arizona
- California
- Connecticut
- Delaware
- Florida
- Georgia
- Idaho
- Indiana
- Iowa
- Kentucky
- Louisiana
- Maine
- Massachusetts
- Mississippi
- Missouri
- Nebraska
- New Hampshire
- New Jersey
- New Mexico
- North Carolina
- Ohio
- Oklahoma
- Oregon
- Rhode Island
- South Carolina
- Vermont
- Virginia
- West Virginia
- Select My Profile on the left side menu
- Select Preferred Pharmacy
- Select Add Pharmacy and input the address of the pharmacy you wish to use. You can delete the old one or keep it in case you need to use it again.
Setup FAQ
- Cardiology
- Endocrinology
- Gastroenterology
- Infectious Disease
- Neurology
- Obstetrics and Gynecology (OB/GYN)
- Otolaryngology
- Pediatric Subspecialties
- Primary Care
- Psychiatry
- Radiology
- Surgery
- Urology
- and MORE…
Micro Services Architecture – Our platform's open architecture provides support for peripheral devices for use in its virtual health programs.
Hosting on Cloud – MyCareClix is a cloud-based SaaS solution accessible from the web and our white-labeled mobile apps for iOS and Android. MyCareClix also offers reliable and secure hosting, offering 99.99% uptime in a hosted data center certified in ISO 27001, SOC Type 2.
Patient FAQ
MyGuardianDoc offers treatment for a wide range of conditions, some of which include Allergies, Arthritic Pain, Asthma, Bronchitis, Colds and Flus, Diarrhea, Infections, Insect Bites, Rashes, etc.
You should not use MyGuardianDoc if you are experiencing a medical emergency. You should immediately seek emergency care by calling 911.
Yes. Setting up accounts for multiple individuals on the same mobile device is quite straightforward. You simply log out of your account and select Sign Up on the bottom to register a new account. You will only be able to log in to one account at a time.
Please note, if you have accidentally created multiple accounts for yourself, please contact our Care Coordinators at [email protected] or 1-877-4CALLMD. They will assist in deactivating any additional accounts.
- You will have access to Board Certified physicians within 20 minutes.
- You can install the MyCareClix mobile app and access healthcare from anywhere, at any time.
- Our doctors are available 24 hours a day, 365 days a year.
- Just sign in and have your visit—no more long wait times.
- Prescriptions are sent electronically to the pharmacy of your choice.
There are many benefits of utilizing virtual healthcare for patients aside from the comfort and convenience of visiting a doctor from your own home. You are also able to prevent the spread of infectious diseases, your schedule is more flexible as you will not have to account for travel time which also makes it more cost efficient.
With MyGuardianDoc:
No. Not every medical condition is able to be treated through Telemedicine. Only those non-critical emergencies such as a rash or common cold/flu.
If you are experiencing a medical emergency, please call 911 or go to your nearest emergency room.