Our Mission

Our mission is simple; to provide an easy to use 24/7 on-demand alternative to an in-office visit for those who need it most. Our board-certified physicians and licensed psychiatrists are available to fit your busy schedule.

Primary Care

Speak with a primary care doctor to manage your long-term care. See the same doctor who can maintain your medical records at a single point. No more having to repeat yourself, get steady care for checkup, medications, including medication changes, chronic conditions, illness, and pain.

MyCareClix Doctor

Specialty Network

In instances where a specialty medical expert is necessary, CareClix provides an outstanding network of specialists to help answer your more complex questions. Our specialty services include both specialty consultations as well as a second opinion and mental health evaluations, where the specialist reviews your previous records and composes a comprehensive report as to the findings.

Ways MyCareClix can help get you the care you need

  • Urgent Care
  • Primary Care
  • Second Opinion
  • Mental Health

Slide Urgent Care MyCareClix connects you with one of our board-certified doctors to treat conditions such as: Acne, Allergies, Bronchitis, Colds, Cough, Headache, Hypertension, Influenza, Pink-eye, Pneumonia, Rashes, Sinus Infection, Stomach Flu, Strep Throat, Urinary Tract Infections + more Doctor picture Book an appointment

Slide Primary Care Speak with a primary care doctor to manage your long-term care. See the same doctor who can maintain your medical records at a single point. No more having to repeat yourself, get steady care for checkup, medications, including medication changes, chronic conditions, illness, and pain. Woman doctor describing diagnosis Book an appointment

Slide Second Opinion Get expert medical advice and answers on a medical condition, diagnosis, treatment option, or surgery from over 25+ specialties and subspecialties. Doctor smiling Book an appointment

Slide Mental Health Our team of trusted licensed therapists and board-certified psychiatrists and doctors are available 24/7. We are here to help assist you with all your behavioral health needs, including mental health. Woman with glasses in hand smiling Book an appointment
MyCareClix Tablet App

Frequently Asked Questions

  • Setup FAQ
  • Patient FAQ
  • COVID-19 FAQ

Setup FAQ

MyCareClix is a leading virtual healthcare company that provides virtual medical services enabling patients to receive care anytime at any place. MyCareClix is a branch of CareClix, a virtual health service provider that until now was only available to employer groups. MyCareClix is available to anyone in the United States 24/7 – our goal is to provide the best quality of virtual healthcare to all.
MyCareClix offers virtual medical services at a lower price point than any other leading telemedicine/telehealth vendors. For more information about pricing and services, contact us by calling 1-877-4CALLMD or email us at [email protected]
MyCareClix values our motto of "Your New Favourite Doctors Office”. Unlike other telemedicine companies who operate like Uber, where you get a different driver every time. With MyCareClix you can schedule reoccurring consults with the same doctor. We offer 24/7 virtual health medical services with primary care and multiple specialties available; such as cardiologist, dermatologist, and mental health.
Telemedicine refers specifically to remote clinical services such as store-and-forward, remote patient monitoring, and real-time interactive services, while Telehealth can refer to non-clinical services such as computers and mobile devices, to access health care services remotely and manage your health care.
Yes, MyCareClix is HIPAA, SOC 2, and HITECH compliant. Compliance is a standard for sensitive patient data protection, and MyCareClix respects confidentiality by protecting the security and privacy of patient information while stored in our system.
MyCareClix is available in all 50 states within the USA.
  • Cardiology
  • Endocrinology
  • Gastroenterology
  • Infectious Disease
  • Neurology
  • Obstetrics and Gynecology (OB/GYN)
  • Otolaryngology
  • Pediatric Subspecialties
  • Primary Care
  • Psychiatry
  • Radiology
  • Surgery
  • Urology
    • and MORE…
Yes, the MyCareClix system is secure. At the network and transport levels, communication by MyCareClix is fully encrypted using Secure Socket Layer (SSL) Encryption. MyCareClix also utilizes AES 256, and our data center is compliant with ISO 27001, SOC 1 Type 2, SOC 2 Type 2, and PCIDSS.
Some of the steps you can take to get your practice involved in the telehealth atmosphere include verifying the telemedicine laws in your state, training your staff to make the video transition smoother, and having access to cameras. It's always best to do your research to make sure your practice integration is successful.
Our customers can access MyCareClix from anywhere 24/7, 7days a week, 365 days a year, even on holidays for all non-emergency medical conditions.
MyCareClix is offered on mobile devices with an internet connection. The MyCareClix Mobile App is available for download in the Apple Store and Google Play.
A stable highspeed internet connection on a desktop computer or laptop with a webcam (for video consults) or any mobile device using iOS or Android.

Micro Services Architecture – Our platform's open architecture provides support for peripheral devices for use in its virtual health programs.

Hosting on Cloud – MyCareClix is a cloud-based SaaS solution accessible from the web and our white-labeled mobile apps for iOS and Android. MyCareClix also offers reliable and secure hosting, offering 99.99% uptime in a hosted data center certified in ISO 27001, SOC Type 2.

Patient FAQ

Set up your account on https://anywhere.mycareclix.com/login. The patient would need to fill out the (*) required fields and follow the prompts to see a provider.
Yes, our healthcare providers are Board Certified.
Some conditions that can be treated during a consult include Allergies, Arthritic Pain, Asthma, Bronchitis, Colds and Flu, Diarrhea, Infections, Insect Bites, Rashes, etc.

In most cases, restarting your computer or closing your browser can resolve a Telehealth connection issue.

Make sure your browser is on the chrome browser.

Absolutely not! Video consultations make it easier for urgent care appointments when you are unable to make it in to see your provider in person. In some cases, depending on your condition, you may be referred to your primary care doctor.
No. Once you've created an account using that mobile device, only one patient login can be used at a time.
Most payments are processed through private or employer insurance. If a patient is responsible for their co-payment, they can process a payment through the online portal using VISA, MASTERCARD, AMERICAN EXPRESS.
  • Access to Board Certified with a physician within 20 minutes.
  • Install the CareClix mobile app and access healthcare from anywhere, at any time.
  • Our doctors are available 24 hours a day, 365 days a year.
  • Just sign in and have your visit—no more long wait times.
  • Prescriptions are sent electronically to the pharmacy of your choice.
In many cases, telemedicine services are covered by insurance as a regular PCP visit.
No, if you're eligible for a patient account with your clinic or employer, association, and or organization, you would log into your account and schedule your appointment with any available provider or specialist in their network.
No. Not every medical condition is able to be treated through Telemedicine. Only those non-critical emergencies such as a rash or common cold/flu. If you are experiencing a medical emergency, please call 911 or go to your nearest emergency room.
Not able to find your question, no worries! For more information, call one of our MyCareClix Care Coorindators at 1-877-4CALLMD.

Covid-19 FAQ

COVID-19 is a respiratory illness caused by a coronavirus that was first identified in China. It is contagious and includes symptoms like fever, cough, and shortness of breath.
The virus is airborne and spreads from person to person through coughing and sneezing. It can also be spread through infected surfaces or objects. You may be at greater risk if you have recently lived in or traveled to regions where there are current outbreaks or if you come into contact with someone who has the virus.
This is a rapidly evolving situation and the risk assessment may change daily. The latest updates are available on CDC’s Coronavirus Disease 2019 (COVID-19) website.
Yes. There have been cases of COVID-19 in the U.S. related to travel and through close contact.
There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to this virus.
Early information out of China, where COVID-19 first started, shows that some people are at higher risk of getting very sick from this illness including older adults, and people who have serious chronic medical conditions like heart disease, diabetes, and lung disease.
If you are at higher risk of getting very sick from COVID-19, you should: stay away from others who are sick; limit close contact, stay home, and call your doctor.
CDC recommends that everyone wear a face mask to protect themselves and others from respiratory illnesses, including COVID-19. You should only wear a mask if a healthcare professional recommends it. A facemask should be used by people who have COVID-19 and are showing symptoms. This is to protect others from the risk of getting infected. The use of facemasks also is crucial for health workers and other people who are taking care of someone infected with COVID-19 in close settings (at home or in a health care facility).
Call your doctor if you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing.
If you develop symptoms such as fever, cough, and/or difficulty breathing and have been in close contact with a person known to have COVID-19 or have recently traveled from an area with the ongoing spread of COVID-19, stay home and call your healthcare provider. Older patients and individuals who have severe underlying medical conditions or are immunocompromised should contact their healthcare provider early, even if their illness is mild. If you have severe symptoms, such as persistent pain or pressure in the chest, new confusion or inability to arouse, or bluish lips or face, contact your healthcare provider or emergency room and seek care immediately. Your doctor will determine if you have signs and symptoms of COVID-19 and whether you should be tested.
A negative result means that the virus that causes COVID-19 was not found in the person’s sample. In the early stages of infection, it is possible the virus will not be detected. For COVID-19, a negative test result for a sample collected while a person has symptoms likely means that the COVID-19 virus is not causing their current illness.