MyCareClix is now offering live, on‑demand video visits for anyone suffering with the symptoms of COVID-19

Do I Qualify?

If you think you have been exposed to COVID-19 and develop fever and symptoms, such as cough or difficulty breathing, you qualify for a free screening. This screening is covered by insurance and/or the federal government. It comes at no cost to you. However, if you would like to speak to one of our doctors for any other reason our standard rates ($65 per consult) apply.

man with headache
Sick woman on sofa talking to doctor on phone

Get Care

If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, schedule your consultation now.

How to Schedule an appointment

Schedule an appointment with any platform of your choice

(iOS , Android , PC , Tablet)

Option 1

Use Chrome Browser and Visit:

Option 2

Download the MyCareClix mobile app


Option 3

Call Us At



* Please note, before you can schedule an appointment, you must confirm your registration by email.
Once you are registered, you can schedule a one-time consultation with a licensed doctor within your state.

Why Use Telemedicine to Address the COVID-19 Crisis?

Telemedicine allows you to be seen by a doctor without exposing anyone else to the risk of contagion. At this time, while government officials are encouraging us to remain at home, you can be seen by a doctor without leaving your home. Telemedicine allows you to be seen while remaining in self-quarantine and helps alleviate the strain on local Emergency Rooms and Clinics.

CareClix Telemedicine allows you to remain in a restful environment while you wait to be seen by a doctor set by your own schedule. You can use telemedicine from the comfort of your bed, couch, or anywhere you’re comfortable.

Sick woman on sofa talking to doctor on phone

See steps below to set up your CareClix account

African America father washing hands with daughter

Take Steps to Protect Yourself

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick
  • Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick.

Take Steps to Protect Others

  • Stay home if you are sick, except to get medical care.
  • When sneezing, cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Throw used tissues in the trash.
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.
  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.
Father using hand sanitizer

Frequently Asked Questions

  • Setup FAQ
  • Patient FAQ
  • COVID-19 FAQ

Setup FAQ

MyCareClix is a leading virtual healthcare company that provides virtual medical services enabling patients to receive care anytime at any place. MyCareClix is a branch of CareClix, a virtual health service provider that until now was only available to employer groups. MyCareClix is available to anyone in the United States 24/7 – our goal is to provide the best quality of virtual healthcare to all.
MyCareClix offers virtual medical services at a lower price point than any other leading telemedicine/telehealth vendors. For more information about pricing and services, contact us by calling 1-877-4CALLMD or email us at [email protected]
MyCareClix values our motto of "Your New Favourite Doctors Office”. Unlike other telemedicine companies who operate like Uber, where you get a different driver every time. With MyCareClix you can schedule reoccurring consults with the same doctor. We offer 24/7 virtual health medical services with primary care and multiple specialties available; such as cardiologist, dermatologist, and mental health.
Telemedicine refers specifically to remote clinical services such as store-and-forward, remote patient monitoring, and real-time interactive services, while Telehealth can refer to non-clinical services such as computers and mobile devices, to access health care services remotely and manage your health care.
Yes, MyCareClix is HIPAA, SOC 2, and HITECH compliant. Compliance is a standard for sensitive patient data protection, and MyCareClix respects confidentiality by protecting the security and privacy of patient information while stored in our system.
MyCareClix is available in all 50 states within the USA.
  • Cardiology
  • Endocrinology
  • Gastroenterology
  • Infectious Disease
  • Neurology
  • Obstetrics and Gynecology (OB/GYN)
  • Otolaryngology
  • Pediatric Subspecialties
  • Primary Care
  • Psychiatry
  • Radiology
  • Surgery
  • Urology
    • and MORE…
Yes, the MyCareClix system is secure. At the network and transport levels, communication by MyCareClix is fully encrypted using Secure Socket Layer (SSL) Encryption. MyCareClix also utilizes AES 256, and our data center is compliant with ISO 27001, SOC 1 Type 2, SOC 2 Type 2, and PCIDSS.
Some of the steps you can take to get your practice involved in the telehealth atmosphere include verifying the telemedicine laws in your state, training your staff to make the video transition smoother, and having access to cameras. It's always best to do your research to make sure your practice integration is successful.
Our customers can access MyCareClix from anywhere 24/7, 7days a week, 365 days a year, even on holidays for all non-emergency medical conditions.
MyCareClix is offered on mobile devices with an internet connection. The MyCareClix Mobile App is available for download in the Apple Store and Google Play.
A stable highspeed internet connection on a desktop computer or laptop with a webcam (for video consults) or any mobile device using iOS or Android.

Micro Services Architecture – Our platform's open architecture provides support for peripheral devices for use in its virtual health programs.

Hosting on Cloud – MyCareClix is a cloud-based SaaS solution accessible from the web and our white-labeled mobile apps for iOS and Android. MyCareClix also offers reliable and secure hosting, offering 99.99% uptime in a hosted data center certified in ISO 27001, SOC Type 2.

Patient FAQ

Set up your account on The patient would need to fill out the (*) required fields and follow the prompts to see a provider.
Yes, our healthcare providers are Board Certified.
Some conditions that can be treated during a consult include Allergies, Arthritic Pain, Asthma, Bronchitis, Colds and Flu, Diarrhea, Infections, Insect Bites, Rashes, etc.

In most cases, restarting your computer or closing your browser can resolve a Telehealth connection issue.

Make sure your browser is on the chrome browser.

Absolutely not! Video consultations make it easier for urgent care appointments when you are unable to make it in to see your provider in person. In some cases, depending on your condition, you may be referred to your primary care doctor.
No. Once you've created an account using that mobile device, only one patient login can be used at a time.
Most payments are processed through private or employer insurance. If a patient is responsible for their co-payment, they can process a payment through the online portal using VISA, MASTERCARD, AMERICAN EXPRESS.
  • Access to Board Certified with a physician within 20 minutes.
  • Install the CareClix mobile app and access healthcare from anywhere, at any time.
  • Our doctors are available 24 hours a day, 365 days a year.
  • Just sign in and have your visit—no more long wait times.
  • Prescriptions are sent electronically to the pharmacy of your choice.
In many cases, telemedicine services are covered by insurance as a regular PCP visit.
No, if you're eligible for a patient account with your clinic or employer, association, and or organization, you would log into your account and schedule your appointment with any available provider or specialist in their network.
No. Not every medical condition is able to be treated through Telemedicine. Only those non-critical emergencies such as a rash or common cold/flu. If you are experiencing a medical emergency, please call 911 or go to your nearest emergency room.
Not able to find your question, no worries! For more information, call one of our MyCareClix Care Coorindators at 1-877-4CALLMD.

Covid-19 FAQ

COVID-19 is a respiratory illness caused by a coronavirus that was first identified in China. It is contagious and includes symptoms like fever, cough, and shortness of breath.
The virus is airborne and spreads from person to person through coughing and sneezing. It can also be spread through infected surfaces or objects. You may be at greater risk if you have recently lived in or traveled to regions where there are current outbreaks or if you come into contact with someone who has the virus.
This is a rapidly evolving situation and the risk assessment may change daily. The latest updates are available on CDC’s Coronavirus Disease 2019 (COVID-19) website.
Yes. There have been cases of COVID-19 in the U.S. related to travel and through close contact.
There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to this virus.
Early information out of China, where COVID-19 first started, shows that some people are at higher risk of getting very sick from this illness including older adults, and people who have serious chronic medical conditions like heart disease, diabetes, and lung disease.
If you are at higher risk of getting very sick from COVID-19, you should: stay away from others who are sick; limit close contact, stay home, and call your doctor.
CDC recommends that everyone wear a face mask to protect themselves and others from respiratory illnesses, including COVID-19. You should only wear a mask if a healthcare professional recommends it. A facemask should be used by people who have COVID-19 and are showing symptoms. This is to protect others from the risk of getting infected. The use of facemasks also is crucial for health workers and other people who are taking care of someone infected with COVID-19 in close settings (at home or in a health care facility).
Call your doctor if you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing.
If you develop symptoms such as fever, cough, and/or difficulty breathing and have been in close contact with a person known to have COVID-19 or have recently traveled from an area with the ongoing spread of COVID-19, stay home and call your healthcare provider. Older patients and individuals who have severe underlying medical conditions or are immunocompromised should contact their healthcare provider early, even if their illness is mild. If you have severe symptoms, such as persistent pain or pressure in the chest, new confusion or inability to arouse, or bluish lips or face, contact your healthcare provider or emergency room and seek care immediately. Your doctor will determine if you have signs and symptoms of COVID-19 and whether you should be tested.
A negative result means that the virus that causes COVID-19 was not found in the person’s sample. In the early stages of infection, it is possible the virus will not be detected. For COVID-19, a negative test result for a sample collected while a person has symptoms likely means that the COVID-19 virus is not causing their current illness.